Utilities event

Utilities event

Discover SAP solutions for utilities that help you tackle your challenges

Thursday 16 February | Domein Ten Bossche, Meise
Key Speaker
SAP, TheValueChain and Canguru

The utilities sector and SAP, a match made in heaven

In a digitising world, SAP solutions help utilities and energy providers to tackle new business challenges and streamline day-to-day operations. As the SAP universe continues to evolve, it can be hard to keep track of all solutions that could take your organisation’s efficiency even further.

Luckily, we’re here to bring you up to speed. Join our utilities event on 16 February at an idyllic location in the Brussels region and get to know the newest possibilities SAP has to offer. Experts from SAP, TheValueChain and Canguru will discuss and demonstrate solutions that are particularly relevant to utilities and energy providers.



Programme

  • TheValueChain’s and SAP’s vision | SAP’s roadmap for utilities
  • Showcase | SAP Workforce Management: accelerate your operations in the field
  • Showcase | Omni-channel intakes are a must in a digitising world
  • Showcase | Market communication: implement processes without a headache
  • Showcase | Commodity & non-commodity services on one invoice is no longer a dream



Let's dive in

  • TheValueChain’s and SAP’s vision | SAP’s roadmap for utilities
    Curious to find out what new solutions SAP has in store for utilities and energy providers? Hear it directly from the source, as a speaker from SAP’s Utilities department will reveal the department’s vision on the future and their product range.

    The complex processes in utilities often need custom coding, but this can blow up the workload during upgrades or conversions. Discover how SAP Business Technology Platform and ABAP Cloud can help you extend, (hyper)automate and improve your business processes with robots, workflows, no/low code solutions, events, and more, and/or develop customer extensions without impacting your SAP back-end.


  • Showcase | SAP Workforce Management: accelerate your operations in the field
    Find out how SAP can help you plan and schedule interventions and assign them to the right technicians in your pool. We will demonstrate one of the following processes:
    - Periodic Meter Reading
    - Smart Meter roll-out – Replacement of a classic meter by a smart meter


  • Showcase | Omni-channel intakes are a must in a digitising world
    Your call centre agents are contacted by your much-treasured clients via different channels. This case shows how SAP solutions provide your agents with the relevant Utilities information in a 360° view and how it swiftly processes all incoming questions, from phone calls to e-mails to chat messages.


  • Showcase | Market communication: implement processes without a headache
    The SAP solution Market Process Management allows for easier maintenance of the most complex market processes. Let us demonstrate how this solution can be used for the ones in the Belgian energy market.


  • Showcase | Commodity & non-commodity services on one invoice is no longer a dream
    Simplify and enhance the invoicing process for commodity and non-commodity by using SAP Billing and Revenue Innovation Management. We will show you how you can combine your commodity bill with a recurring service fee and/or device usage on one invoice or separate the two.
Agenda
16 feb.

14:30
Welcome
15:00
Showcase presentations
17:30
Networking and dinner